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Friday, October 30, 2009

STX: Learning Hybrid Safety


STX: Learning Hybrid Safety

Motor Age's SearchAutoParts.com reports on the WORLDPAC Supplier & Training EXPO (STX):

ORLANDO — One day your customer brings in the same vehicle he or she has been bringing to you for years, but they casually mention they just bought a new hybrid vehicle.

In today’s aftermarket, you should be marketing to them your ability to service their hybrid just like you’ve been providing them quality service all along. Yes, there are some differences between them, as Rob Pohl described in his hybrid basics class at WORLDPAC’s supplier and training expo, but you can master these changes.

It all starts with the basic safety. Pohl, national account training manager for the CARQUEST Technical Institute, told expo attendees that it’s mostly common sense. Yet another reason taking no for an answer isn’t an option when it comes to servicing hybrids.


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. . . Pohl’s class was just one of dozens of technical training courses offered during the WORLDPAC expo.

Check out more WORLDPAC EXPO coverage throughout our WORLDPAC Industry News "WIN" blog.

WORLDPAC’s first Supplier & Training EXPO in Orlando, FL hosted more than 500 import specialists from 43 U.S. states and Canada, more than 50 leading suppliers including tool and equipment manufacturers, and more than 30 of the industry’s most respected training instructors. WORLDPAC’s top management and sales staff were also on-hand to make sure customers received top-notch service throughout the event.

To learn more about WORLDPAC Training Institute (WTI) options available in your area visit:

Technical Training
Business Training
Performance Groups

www.worldpac.com

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1 comment:

Richard C. Lambert said...

It all starts with the basic safety. Pohl, national account training manager for the CARQUEST Technical Institute, told expo attendees that it’s mostly common sense. Yet another reason taking no for an answer isn’t an option when it comes to servicing hybrids.ppe

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