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Tuesday, September 22, 2009

Article: AAIA Study Reveals Dramatic Differences

Article: AAIA Study Reveals Dramatic Differences

The Automotive Aftermarket Industry Association (AAIA) conducted a study which revealed dramatic differences in costs of parts and labor between dealerships and independent repair shops.

Highlights of the study include:

  • Vehicle repairs for parts and labor averaged 34.3 percent more at new car dealers than at independent repair shops.

  • Foreign nameplate repairs performed at dealers averaged 36.8 percent more than at independent repair shops, while repairs performed on domestic nameplates averaged 31.5 percent more at dealerships than at independent repair shops.

  • Total 2008 cost difference for consumers having repair work performed at car dealers rather than independent repair shops for the 10 jobs equaled 11.7 billion.
Read additional excerpts of the study in the below AAIA article (March 11, 2009):

Vehicle Repairs Cost an Average 34% More at New Car Dealerships Than Independent Repair Shops

Per the article, copies of the study are available free to AAIA members. The cost to non-AAIA members is $400. To obtain a copy, contact their Member Services at 301-654-6664 or e-mail

Learn more about the AAIA at

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