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Thursday, August 23, 2007

WTI Business Training: New Instructor & Course Material for Fall 2007

WTI’s Business Training Introduces New Instructor & Course Material for Fall 2007

“Tracking car count and repair order average are key to fine tuning marketing and sales plans. When car count goes down, a more effective marketing plan may be needed. If repair order average goes down, you should review your selling skills. So, when overall sales are down, remember car count is a marketing function while repair order average is a selling function.”

- Mike Olson, Director of Business Management

The WORLDPAC Training Institute (WTI) Business Management program provides educational management training for the independent service center. The program provides first-rate instruction and materials to educate owners, managers, bookkeepers and service consultants in order to help them be at the top of their profession and improve the front end of their business.

For fall 2007 the WTI Business Management program has incorporated spectacular new course material as well as the exciting addition of Kelly Bennett, one of North America’s top automotive industry trainers, as its primary instructor.

Kelly Bennett is an Accredited Automotive Manager and approved AMI instructor who has been in the Business Management Training industry for over 20 years. Kelly Bennett’s motivational training style and passion for the industry has allowed him to lead over 2,500 workshops for tens of thousands of business owners and their employees.

For more information on classes, visit WORLDPAC Advanced Training or email Mike Olson, Director of Business Management Training, at

Additional value added Business Management topics include:

- Financial Management
- Marketing
- Service Advisor Training
- Employee Management
- Consultant’s Workshops (1-day and 3-day sessions)
- Diagnostic Selling
- Technician Time Management
- Human Resources
- Leadership
- Customer Service

Tools provided in these seminars assist the repair shop in increasing productivity, increasing profits, and managing the difficult areas of their business.

To help our customers succeed, additional Business Training is being developed, so check back often for newly scheduled classes!

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